Pilates Body Mind & Soul
Studio classes in Northwood & live online

Privacy Policy

Privacy is a top priority for Jo Roberts Pilates and this statement sets out what measures we have in place to ensure that information we hold on our clients is both appropriate and secure. We do not use members' data for marketing and will never share the data.

The following describes the information we collect and how we secure it.

To allow us to communicate with members we need at the very least to have the member's name and an email address. An emergency contact telephone number is also regarded as essential.

In addition, for insurance purposes, every member is asked to complete a Physical Activity Readiness Questionnaire (PAR Q). This allows us to deliver the most appropriate exercise regime with due regard to an individual's level of fitness and medical and/or physical limitations.

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR) that imposes additional and stricter controls on how personal data is held and processed.

We ask all our members to register on our web site, which will involve completion of the PAR Q form. Should anybody be unable to register in this way please contact Jo.

Every member will be given a password that they can change and that will control access to their data. Passwords are 'hashed', which is an extremely secure way to protect members' passwords from hackers. This means, however, that it is not possible to manually email a member's password should they forget it. The member will need to use the link on the login page. They will then receive an email with a new random password which will be activated by clicking a link. They can of course change this password from the members' dashboard page (Update Profile) once they are logged in.

Cookies Policy

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Functional cookies required for essential running of this site.
This site uses cookies to register the fact that you have accepted any message that appears when you visit the site, including the cookie message itself. These cookies prevent the message reappearing on subsequent visits by you, subject to a reset period after which the message will again appear.

The secure login for members also uses a cookie to remember you, should you elect to select this option.

Cookies from embedded content
When embedded content is added to the site this can also introduce cookies from third party sites. An example on this site is the embedded Google map that appear on the 'Find Me' page. Linking to YouTube videos will also introduce third party cookies.

Links to third party websites.
Occasionally our website may offer links to other third party websites that are not covered by this privacy policy. If you choose to navigate to a third-party website, please make sure that you read the privacy policy for that website.

Data Protection Notice

The processing of personal data is now governed by The Data Protection Act 2018 [The UK’s implementation of the General Data Protection Regulation (GDPR)] hereafter referred to as The Act.

Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

About Jo Roberts Pilates.
Jo Roberts Pilates is a sole trader business run by Joanne H Roberts.

How do we process your personal data?
Jo Roberts Pilates complies with its obligations under The Act by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -

Email or surface mail addresses.
To administer members' records. To communicate with you individually.

Physical Activity Readiness
Questionnaire (PAR Q).
To record your name, address, email address and emergency telephone number.

To record your responses to a set of basic questions relating to your health as well as any additional comments that you may make in this regard.

To record your confirmation that you have read and understood the PAR Q form.

To record your confirmation that you are engaging voluntarily in an acceptable level of exercise and that you understand that such participation involves a risk of injury.

To confirm that if you indicated any medical conditions in the questionnaire that you have sought medical advice with regard to the acceptability of undertaking exercise.

To confirm that you have read and understood our Covid-19 Notice as updated from time to time.

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